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Privacy Policy

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

If any of your information that you provide when you use  in an unencrypted manner and/or to an open, public environment or forum including (without limitation) any blog, chat room, albums, community, classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy.

Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. is not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

Freshly Barked uses email addresses for order and shipping confirmations and notices of sales. We do not share or make your email address available to any other organization. If you no longer wish to receive our Email Newsletter, you can unsubscribe using the link provided at the bottom of each Email Newsletter. Or, email us at

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms described in this Privacy Policy, please do not provide us with your personal information or interact with the website.

2. Confidentiality

The User agrees to give their expressed consent prior to their registration on Freshly Barked. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on Freshly Barked. The Users are permitted to review the information provided on Freshly Barked and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.

3. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We will treat your personal information as confidential, and we will not share your personal information with third parties without your permission except in the limited circumstances described below.

We may provide your personal information to companies that provide services to help us with our business activities such as fulfilling your request for a free shipping kit, purchasing your article(s), or sending confirmation or other emails. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may provide your personal information to our third-party marketing partners so they may offer you goods and services which you may find of interest. If you do not wish to receive offers from these third parties, you may unsubscribe from their mailing lists by following the instructions in the offer. If you respond to any such offer your information will be subject to that third party’s privacy policy. 

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, and court orders and to protect and defend the rights and interests of Freshly Barked, its affiliates, suppliers, or users. In the event Freshly Barked goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

We may use and disclose your aggregated usage information with others, in a form that does not identify any individual, to allow Freshly Barked and our advertisers to present targeted advertising to you. We may disclose to third parties, including advertisers and potential business partners, aggregated statistics that we develop from your usage habits, preferences, and history. We may use your personal information to send you periodic service communication through various forms including but not limited to SMS’s, emails, app notifications and any other means for which you have provided credentials in order to receive such communication directly to Freshly Barked or through an affiliate, associate or partner of Freshly Barked. You will be deemed to have “opted in” to receive such communication unless you request to “opt-out” by sending an email to or by clicking the unsubscribe button on the email communication sent to you.

4. Third-Party Links

You may be linked to our website by our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies' and ‘Terms & Conditions’ of these websites. Please read their policies carefully before sharing any of your details.

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


6. Data Retention


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. For Users Outside India

Freshly Barked is located in India and is subject to the applicable state and federal laws of India. If you use the Freshly Barked, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws


8. Managing Personal Information

You can change, delete or update personal information you have provided to us in the User Account Details.

When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation) and legally mandated notices and third party marketing messages. Please note that, even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. How We Secure Personal Information

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security

10. Sharing and Using Information with Others and On Community Forums


If you participate in a user forum on the Freshly Barked website, your comments and your Freshly Barked username will be displayed to all Freshly Barked users on the forum. Freshly Barked is not responsible for what any user or third party may do with information that you choose to share.

11. How Cookies and Tracking Activity Works

Cookies are used in order to better understand how applications and websites work and to optimize online and mobile experiences. Cookies do this by allowing the party serving the cookie to analyse a website’s or mobile app’s performance, to remember user preferences, to recognize whether a computer or device (and probably its user) has visited a website previously, and to serve personalized advertisements. We may collect this information across browsers or devices, but the interest-based advertising cookie is not associated with and does not contain Personal Information.

When you visit our site we may store information about your web session and assign you one or more cookies. Your browser will store these cookies on your computer in a small text file, and if you return to the site the cookie may be read.

Permanent cookie files remain on your computer’s hard drive until you delete them manually using your browser or operating system software. If you prefer, you can configure your browser to disable cookies or to selectively disable them for some sites. Like most websites, if you turn your cookies off, some of our services may not function properly.

Freshly Barked works with advertising partners to place advertising on our site. Our third party advertising partners often use a cookie or third party web beacon to track when a click becomes a sale. No personal information is ever sent to these advertising partners. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site

We use cookies to enhance your experience, gather general visitor information, and track visits to our website.  


12. Policy for Social Media


Our website includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.


13. Minors’ and Children’s Privacy Policy

This website is a general audience site, not directed at children under the age of 13. By using Freshly Barked, you represent that you are at least 18 years old and understand that you must be at least 18 years old in order to create an account and purchase the goods or services advertised through the website. We do not knowingly collect any personal information from people under the age of 13. We will promptly delete information associated with any account we obtain actual knowledge is associated with a registered user who is not at least 18 years old.


14. Changes


We may from time to time update this privacy policy. We encourage you to periodically review this page for the latest information on our privacy practices. Your use of the Freshly Barked after an updated privacy policy becomes effective will indicate your acceptance of the updated policy

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